Frequently Asked Questions
Is there a minimum order?
There is no minimum order size.
How much will delivery of my order cost?
Delivery is FREE on ALL orders.
Do I have to create an account to place an order?
No. Customers may checkout as a guest. We use the PayPal interface which allows customers to pay using a credit/debit card even if they do not have a PayPal account.
What forms of payment do you accept?
- Visa, Mastercard, Amex
- Bank Transfers direct to our HSBC account
- Apple Pay
How long do orders take to arrive?
We aim to dispatch your goods within 2 working days of receiving payment (excluding weekends and HK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 2 working days.
We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Blue Morpho and therefore cannot be guaranteed.
Do we ship internationally?
At the moment we do not offer international shipping however for a large enough order we would be happy to look into shipping costs. Please email firstname.lastname@example.org for enquiries.